Privacy Policy

Last Updated: 30.12.25

By accessing or using our Website, you agree to the data practices described in this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information when you purchase a product, create an account, or contact us. This may include:

  • Name

  • Email address

  • Billing and shipping addresses

  • Payment information

We do not have access to your full payment details. All payment transactions are processed by secure third-party payment processors. We never receive or store sensitive payment information such as your credit card number, full card details, CVC/CVV code, or banking credentials.)

Usage Data

We may collect non-personal technical information automatically, such as:

  • IP address 

  • Browser type and version

  • Operating system

  • Pages viewed, time spent, and general interaction data

EXM Application Data

When using the EXM application, we may collect certain technical information required for functionality, diagnostics, licensing, and performance analytics. This may include:

  • Pages viewed, time spent, and general interaction data within the EXM app

  • System information, such as Windows version, GPU model, CPU model, RAM amount, and other device specifications

  • Hardware ID (HWID) used solely for licensing and anti-abuse protection

  • IP address, collected for security, fraud prevention, and regional service functionality

  • Crash logs and error reports

  • Feature usage metrics (which buttons/features are used, how often)

  • Update/installation status (version number, last update time)

2. How We Use Your Information

Order Processing

To process transactions, deliver products, verify purchases, and communicate about your orders.

Website Improvement

Usage data may be used to improve performance, stability, user experience, and functionality of our Website.

Communication

We may send:

  • Transactional emails (order confirmations, account notices)

  • Product updates and promotional emails (you may opt out at any time)

3. Protection of Your Information

Security Measures

We implement reasonable technical and organizational safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Third-Party Service Providers

We may share necessary information with trusted third parties who support our operations, including:

  • Payment processors

  • Customer support tools

  • Analytics providers

These providers may only access data required to perform their function and must protect it under contract.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve Website functionality

  • Analyze usage patterns

  • Personalize content and advertising

You may manage or disable cookies through your browser settings.

5. No Tampering Policy

Any attempt to reverse engineer, decompile, disassemble, debug, crack, unpack, devirtualize, or otherwise modify or discover the underlying source code or algorithms of our software is strictly prohibited.
Violation results in immediate termination of your license and may lead to legal action.

6. Disclosure of Your Information

We do not sell or trade your personal information. We may disclose information only:

  • To trusted third parties assisting in Website operation or business functions

  • To comply with legal obligations or enforce our policies

  • During a business transfer (merger, acquisition, or asset sale), where data may be transferred to new ownership

7. Your Rights (GDPR)

If you are located in the EU/EEA, you have the following rights:

  • Right to access your personal data

  • Right to rectification of inaccurate information

  • Right to erasure (“right to be forgotten”)

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing

  • Right to withdraw consent at any time

Upon your request, we will delete your personal data without undue delay.
We do not perform automated decision-making or profiling under Article 22 GDPR.
We do not collect special categories of personal data under Article 9 GDPR.
Personal data is stored for 5 years, after which it is permanently deleted.

8. Changes to This Policy

We may update this Privacy Policy at any time. The “Last Updated” date reflects the most recent revision. Continued use of the Website after changes constitutes acceptance of the revised Policy.

9. Contact Us

For questions or concerns about this Privacy Policy, contact us at:
info@exmtweaks.com